Contact us

Due to Covid 19 crisis, delivery time maybe a bit longer than normal. No worries though, we are still trying our best to ship your package with so much love out of our store as quickly as we can. Please check the shipping and delivery policy to know more about our production and shipping time. Thank you for your understanding of the matter, and for your patience as well.

If there is anything else we can help you, please do not hesitate to reach out to us via the contact form as below. One of our customer service specialists will answer your inquiries within 24 hours.

Email: support@alkoehn.com

Support Time: 8h30 AM - 5h30 PM (UTC -7)

Address: 2021 S Charles St, Seattle, Washington 98144 United States

US Warehouse: 426 S 304th St, Federal Way, Washington 98003 United States

P/S: From our family to yours, we wish that you and your beloved ones stay healthy and safe.